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Privacy Policy

The security and protection of our customers' data are of utmost importance to us. Our privacy policy ensures that all collected data is treated confidentially and protected according to applicable data protection laws. We prioritize ensuring our customers maintain control over their personal information at all times.

Our data protection principles:

1. Data collection, usage, and disclosure

We transparently disclose the types of information we collect, how we use it, and whether we share it with third parties.

2. Data control

Our customers have the ability to access, update, and manage their personal information. We take privacy concerns very seriously and are available to address any questions regarding data usage.

3. Data security and confidentiality

We implement comprehensive security measures to ensure the integrity and confidentiality of our customers' data. This includes encryption technologies and secure server locations.

What type of information do we collect?

We collect and store any information you enter on our website or provide in other ways. This includes your IP address, login details, email, password, computer and connection info, and purchase history. We use tools to measure session information like page response times, visit lengths, interaction details, and browsing methods. Additionally, we collect personally identifiable information (name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profiles.

How do we collect information?

When you perform an action on our website, such as submitting a form or signing up for the member area, we collect personal information like your name, address, and email. Rest assured, your details are used solely for the purposes mentioned above.

Why do we collect such personal information?

We collect your personal and non-personal information to:

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  1. Provide and operate our services effectively

  2. Offer you ongoing customer support and technical assistance

  3. Stay in touch with you through general or personalized service updates and promotional messages

  4. Generate aggregated data to enhance our services with our business partners

  5. Ensure compliance with applicable laws and regulations
     

Your information helps us serve you better!

How do we store, use, share and disclose your personal information?

Our company uses the Wix.com platform to provide our service solutions. Your data is securely stored through Wix.com's data storage, databases, and general applications, all protected by secure servers and firewalls.

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For payments, we rely on Wix.com's direct payment gateways, which comply with PCI-DSS standards set by major brands like Visa, MasterCard, American Express, and Discover. These standards ensure your credit card information is handled securely by our store and its service providers.

How do we communicate with our site visitors?

We may reach out to you for various reasons, such as updating you about your account, troubleshooting issues, resolving disputes, collecting fees, seeking your opinions through surveys, sharing company updates, or enforcing our User Agreement and applicable laws. To stay in touch, we might contact you via email, phone, text messages, or postal mail.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to:   support@matriarchsolutions.net

Privacy policy updates

We may update this privacy policy at any time, so please check back often. Changes will take effect immediately upon posting on our website. If there are significant updates, we’ll notify you here to keep you informed about what information we collect, how we use it, and any circumstances under which we may disclose it.

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